SHIPPING POLICY

Normally we need 1-3 business days to process your order. A shipping confirmation will be sent to you via email once your order is shipped.

Most of products are shipped from our factory in China, but some heavy products will be delivered by Bassdash Amazon, which means you may receive separate shipments under some circumstances, hope you can understand.

Free standard Shipping for all orders over $45

RETURN POLICY

If you are not completely satisfied with your order, simply return it to us within 30 days of the receipt date. Exchanges can also be made within 30 days of the receipt date.

Please note: (a) Items that have been used cannot be returned or exchanged; (b) items that are special ordered cannot be returned or exchanged; (c) laundered (washed) garments cannot be returned or exchanged.

To start a return, please contact us at support@bassdash.com first to describe the items you want to return and the reasons for your return.