Soft fleeced lining and stretchy fabric keeps your kids warm and comfortable; Water and stain resistant surface treatment makes dirt easier to clean so that kids can enjoy outside activities freely
Built-in neck gaiter doubles as a stylish mask for warmth and added protection, with laminated laser cut breathing holes ensure that kids breathe freely; Featured with an adjustable draw cord to make sure the mask won't slip down from the kid's face
Three-panel deep hood with draw string for better fit on kids' heads or over their baseball hats; The high neck design provides optimal coverage
A big kangaroo-style front pocket serves as a hand warm pocket and is also available for some personal belongings; Thumb holes on the cuffs help to keep sleeves firmly in place
Ideal for all active kids to enjoy outside sports such as fishing, hiking, cycling and any other of your child's favorite activities on cooler days
Shipping Normally we need 1-3 business days to process your order. A shipping confirmation will be sent to you once your order is shipped. Most of products are shipped from our factory in China, but some heavy products will be fulfilled by Local Amazon Warehouse, which means you may receive separate shipments under some circumstances, hope you can understand. For US addresses: most of Waders, Boots and Backpacks will be shipped from US Warehouses
Shipping method
United States 1) Standard Shipping:
Orders between $0.00-$59.00: $3.99 postage fee
Orders over $59.00: Free
Standard shipping time: 7-12 business days.
2) Express Shipping:
$21 postage fee for express shipping
Expedited shipping time: 4-7 business days.
Canada
1)Standard Shipping:
Orders between $0.00-$59.00: $5.99 postage fee
Orders over $59.00: Free
Standard shipping time: 8-12 business days.
Australia, France, Germany, Greece, Italy, Spain, Sweden, Switzerland, United Kingdom, Singapore, etc.
Standard Shipping:
Orders between $0.00-$59.00: $3.99 postage fee
Orders over $59.00: Free
Standard shipping time: 7-12 business days.
Please note: Receiving Time=Processing Time+Shipping Time
Tracking FAQs 1. Why can’t I track my parcel? Please confirm whether you enter the right tracking number and choose the right tracking website. If all are correct, please write to us: support@bassdash.com
2. Everything is right, why can't I find information about my parcel? Usually the information will not been updated by the shipping company in time. Please track your parcel after 3-5 days from your order shipped date.
3. What should I do if I did not get the parcel after a long time? If you have not received your parcel 30 days after the shipping date, please Email to us:support@bassdash.com we will help you to track the parcel.
We hope you like what you purchased! But just in case you are not 100% satisfied with the items, below is the return process you may want to know:
Return & Exchange:
If you are not completely satisfied with your order, simply return it to us within 30 days of the receipt date. Exchanges can also be made within 30 days of the receipt date. But we are not responsible for the shipping fee to return the package unless the item is found to be damaged due to our fault. In the case of exchanges (e.g. size changes), we will pay once for the postage of your replacement shoes back to you. In this way we are, in effect sharing the cost of postage with you for your exchange.
Please note: (a) Items that have been used cannot be returned or exchanged; (b) items that are special ordered cannot be returned or exchanged; (c) laundered (washed) garments cannot be returned or exchanged.
To start a return, please contact us at support@bassdash.comtodescribe the items you want to return and the reasons for your return. If your return or exchange is accepted, we will send you a return form, please fill in the form and attach it in your package and send your return or exchange to:
Dr. 601, BUILDING 5, 145 YUEHUA RD. Huli District, Xiamen, China Postal/Zip Code: 361006
For your protection, please insure the package for its full value and obtain a package tracking number. We will not be responsible for lost or damaged packages that are sent to us for return or exchange.
Please keep all packaging materials, manuals, warranties and accessories intact. Products with missing or severely damaged packaging, manuals, warranties or accessories will be subject to a 10% restocking fee. We will not be responsible for the damage to items resulting from improper use, not in accordance with listed directions or established practice.
Items sent back to us without first requesting a return will not be accepted.
Damaged Or Lost Items:
If you receive a package that is visibly damaged, please note the damage on the carrier's freight bill or receipt. Be sure to obtain a copy of that bill or receipt. Once received, please keep the original package, and please keep all packing materials and parts intact. Please contact our Customer Support Team by email at support@bassdash.com within seven calendar days after receiving a damaged shipment.
If you believe an order has been lost in transit, please contact our Customer Support Team by email at support@bassdash.com, as soon as you believe that a shipment has been lost in transit.
Refund:
Refunds will be issued back to the original form of payment that was used to place your order within 5 business days after we confirm your package.
We will NOT be including the original shipping fee because they are non-refundable.
